How Meridian Legal Group Replaced 4 SaaS Tools and Saved $196K/Year
The Challenge
Meridian Legal Group, a mid-sized firm with 45 attorneys across three offices, was spending $23,000/month across Salesforce (CRM), HubSpot (marketing), Calendly (scheduling), and Intercom (client chat). Data was siloed: client intake lived in HubSpot, case files in Salesforce, and consultation scheduling in Calendly with no connection between them. Attorneys wasted 5+ hours per week manually syncing information between systems. The firm also faced compliance concerns: client data was spread across four different vendor platforms with four different security policies.
The Platform We Built
A unified custom solution tailored to Meridian Legal Group's exact workflow.
The Solution
AltStack built a unified practice management platform that consolidated all four tools into a single system. The custom build included: a CRM tailored to legal client lifecycle (intake → consultation → engagement → case management → billing), integrated scheduling with automated conflict checking, a client-facing portal for document exchange and messaging, and a marketing automation module for nurture campaigns. Everything runs on the firm's own AWS infrastructure with SOC 2-aligned security and full data encryption.
The Results
Within the first month, Meridian eliminated $23,000/month in SaaS subscriptions: $276,000 annually. Accounting for AltStack's one-time build cost of $29,000 and $1,500/month maintenance, net first-year savings were $196,000. Attorney productivity improved 28% as measured by billable hours, because the 5+ hours/week spent on manual data entry was eliminated. Client satisfaction scores rose from 4.1 to 4.7 out of 5 after the new client portal launched. The firm now owns the entire system and has already customized it further with their in-house IT team.
Tools Replaced
“We were spending $23,000/month on Salesforce, HubSpot, Calendly, and Intercom. AltStack replaced all four with one custom platform in 3 days. Our annual savings: $196,000.”
72 hours from kickoff to live demo, 2 weeks of refinement, full launch within 30 days
Frequently Asked Questions
Common questions about Meridian Legal Group's custom software project.
Meridian saved $196,000 in the first year after replacing Salesforce, HubSpot, Calendly, and Intercom with a custom AltStack platform. Their monthly SaaS bill dropped from $23,000 to $1,500 in maintenance costs.
AltStack delivered a working demo in 72 hours. After a 2-week refinement period with attorney feedback, the platform fully launched within 30 days of the initial kickoff call.
Meridian replaced four tools: Salesforce (CRM), HubSpot (marketing automation), Calendly (scheduling), and Intercom (client messaging). All four were consolidated into a single custom practice management platform.
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