Terms of Service

These Terms govern your use of the AltStack website and any pre-engagement interactions. Paid engagements are governed by a separate Master Services Agreement (MSA) and Statement of Work (SOW) signed by both parties; where those conflict with these Terms, the MSA and SOW control.

AltStack builds custom software on a fixed 7-day delivery window under a one-time price. Deliverables, acceptance criteria, and support terms are defined per-engagement in the SOW.

• Client work product (source code, configuration, data models we produce for you) is assigned to you on final payment, free and clear.
• Our tooling and templates (internal scaffolds, prompts, process IP) remain ours and are licensed to you only to the extent embedded in your deliverables.
• Third-party components retain their upstream licenses (MIT, Apache 2.0, etc.); we'll document them in the repository.

Don't scrape at abusive rates, probe for vulnerabilities, or use the site to distribute malware or harmful content. We reserve the right to rate-limit or block misuse.

Benchmarks, case studies, and comparisons on this site are provided "as is" for informational purposes. They reflect what we've shipped for real customers but are not guarantees of outcome for your engagement. Every SOW sets its own acceptance criteria.

Scoping calls are free. Paid engagements follow the SOW's pricing, payment schedule, and any success-based components. Late payments accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law.

Both parties treat each other's non-public information as confidential. A mutual NDA is standard before any detailed scoping.

To the maximum extent permitted by law, AltStack's aggregate liability for any claim arising out of the website or any engagement is limited to the fees paid under the relevant SOW in the 12 months before the claim. We are not liable for indirect, incidental, or consequential damages.

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in San Francisco County, California.

We may update these Terms. The "Last updated" date at the top reflects the current version. Continued use of the site after an update constitutes acceptance.